KSU Library Survey Results Spring 2009

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1. Please indicate the category that best describes your status at KSU:
	answered question		39
	skipped question		0
		Response Percent	Response Count
Undergraduate student		74.4%	29
Graduate student		5.1%	2
Faculty (teaching only)		12.8%	5
Administrative faculty (Dean & Chairpersons)		0.0%	0
Cabinet Member Director		0.0%	0
Staff-non-exempt		7.7%	3
Staff-exempt		2.6%	1

2. My current status:
	answered question		39
	skipped question		0
		Response Percent	Response Count
Full-time		79.5%	31
Part-time		20.5%	8

3. During the current semester, I have used the KSU libraries on the average of:
	answered question		39
	skipped question		0
		Response Percent	Response Count
Not at all		7.7%	3
Once per month		23.1%	9
2-3 times per month		30.8%	12
Once per week		5.1%	2
2-3 times per week		17.9%	7
4-5 times per week		7.7%	3
More than 5 times per week		7.7%	3

4. I usually visit the Blazer Library on:
	answered question		33
	skipped question		6
		Response Percent	Response Count
Sunday		36.4%	12
Monday		36.4%	12
Tuesday		48.5%	16
Wednesday		51.5%	17
Thursday		42.4%	14
Friday		33.3%	11
Saturday		27.3%	9

5. I usually use Blazer Library in the:
	answered question		35
	skipped question		4
		Response Percent	Response Count
Morning		14.3%	5
Afternoon		74.3%	26
Evening		54.3%	19

6. How often during a semester do you use the following off-campus libraries?
	answered question					39
	skipped question					0
	Never	Once	Less than 5 times	5 to 10 times	More than 10 times	Rating Count
Paul Sawyer Library (Frankfort)	41.7% (15)	13.9% (5)	19.4% (7)	5.6% (2)	19.4% (7)	36
State Archives	70.6% (24)	11.8% (4)	14.7% (5)	2.9% (1)	0.0% (0)	34
University of Kentucky libraries	71.4% (25)	8.6% (3)	8.6% (3)	5.7% (2)	5.7% (2)	35
University of Louisville libraries	93.9% (31)	3.0% (1)	0.0% (0)	0.0% (0)	3.0% (1)	33
Other Libraries	47.4% (18)	15.8% (6)	13.2% (5)	15.8% (6)	7.9% (3)	38

7. Please rate these library services:
	answered question					39
	skipped question					0
	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied	Not Applicable	Rating Count
Interlibrary loan services	15.4% (6)	30.8% (12)	10.3% (4)	7.7% (3)	35.9% (14)	39
Instruction in using library resources by library staff	17.9% (7)	33.3% (13)	17.9% (7)	7.7% (3)	23.1% (9)	39
Quality of library collections	10.3% (4)	43.6% (17)	23.1% (9)	15.4% (6)	7.7% (3)	39
Organization placement and accessibility of materials	23.1% (9)	46.2% (18)	17.9% (7)	7.7% (3)	5.1% (2)	39
Accessibility of online materials	7.7% (3)	51.3% (20)	15.4% (6)	15.4% (6)	10.3% (4)	39
Usefulness of circulating materials	5.1% (2)	61.5% (24)	7.7% (3)	5.1% (2)	20.5% (8)	39
Ease of checking materials in and out	23.1% (9)	53.8% (21)	0.0% (0)	10.3% (4)	12.8% (5)	39
Assistance of staff	23.1% (9)	48.7% (19)	15.4% (6)	7.7% (3)	5.1% (2)	39
Hours of operation	23.7% (9)	31.6% (12)	18.4% (7)	21.1% (8)	5.3% (2)	38
Overall assessment of library services	2.6% (1)	60.5% (23)	21.1% (8)	13.2% (5)	2.6% (1)	38

8. Please rate the usefulness of these Reference Resources
	answered question					38
	skipped question					1
	Very Useful	Useful	Useless	Very Useless	Not Applicable	Rating Count
Availability and usefulness of reference collections	15.8% (6)	52.6% (20)	10.5% (4)	5.3% (2)	15.8% (6)	38
Print indexes	5.3% (2)	52.6% (20)	15.8% (6)	5.3% (2)	21.1% (8)	38
Electronic data bases, EBSCO host, etc.	34.2% (13)	39.5% (15)	7.9% (3)	2.6% (1)	15.8% (6)	38
Overall assessment of reference resources	15.8% (6)	60.5% (23)	10.5% (4)	5.3% (2)	7.9% (3)	38

9. Please rate the quality of Customer Service at Blazer Library:
	answered question					39
	skipped question					0
	Excellent	Good	Fair	Poor	Not Applicable	Rating Count
Individualized library assistance	33.3% (13)	28.2% (11)	15.4% (6)	20.5% (8)	2.6% (1)	39
Group instruction	10.3% (4)	33.3% (13)	15.4% (6)	17.9% (7)	23.1% (9)	39
Assistance in the reference area	25.6% (10)	41.0% (16)	10.3% (4)	15.4% (6)	7.7% (3)	39
Assistance in the circulation area	20.5% (8)	28.2% (11)	20.5% (8)	15.4% (6)	15.4% (6)	39
Assistance in the periodicals area	20.5% (8)	33.3% (13)	12.8% (5)	15.4% (6)	17.9% (7)	39
Cooperation of staff in requests for help	25.6% (10)	35.9% (14)	15.4% (6)	20.5% (8)	2.6% (1)	39
Assistance readily available	17.9% (7)	35.9% (14)	25.6% (10)	20.5% (8)	0.0% (0)	39
Overall assessment of assistance	25.6% (10)	33.3% (13)	25.6% (10)	15.4% (6)	0.0% (0)	39

10. Please rate the quality of the Blazer Library environment:
	answered question					38
	skipped question					1
	Excellent	Good	Fair	Poor	Not Applicable	Rating Count
Space for studying	23.7% (9)	21.1% (8)	39.5% (15)	10.5% (4)	5.3% (2)	38
Study atmosphere	10.5% (4)	39.5% (15)	31.6% (12)	13.2% (5)	5.3% (2)	38
Facility in general	10.5% (4)	31.6% (12)	28.9% (11)	28.9% (11)	0.0% (0)	38
Lighting	15.8% (6)	28.9% (11)	34.2% (13)	21.1% (8)	0.0% (0)	38
Heat/air ventilation	5.3% (2)	39.5% (15)	31.6% (12)	21.1% (8)	2.6% (1)	38
Hours of operation	13.2% (5)	31.6% (12)	5.3% (2)	47.4% (18)	2.6% (1)	38
Safety while in Blazer Library	23.7% (9)	52.6% (20)	13.2% (5)	2.6% (1)	7.9% (3)	38
Is the library facility adequate for special needs students (equipment, furniture for ADA needs)	2.6% (1)	28.9% (11)	15.8% (6)	18.4% (7)	34.2% (13)	38
Overall assessment of library environment	7.9% (3)	36.8% (14)	31.6% (12)	23.7% (9)	0.0% (0)	38

11. Please rate the quality of the Blazer Library equipment:
	answered question					38
	skipped question					1
	Excellent	Good	Fair	Poor	Not Applicable	Rating Count
Number of computing equipment	0.0% (0)	18.4% (7)	21.1% (8)	57.9% (22)	2.6% (1)	38
Quality of computing equipment	0.0% (0)	21.1% (8)	23.7% (9)	52.6% (20)	2.6% (1)	38
Accessibility of computing equipment	0.0% (0)	26.3% (10)	28.9% (11)	42.1% (16)	2.6% (1)	38
Number of copies	0.0% (0)	27.0% (10)	32.4% (12)	24.3% (9)	16.2% (6)	37
Price charged per copy	0.0% (0)	35.1% (13)	27.0% (10)	24.3% (9)	13.5% (5)	37
Quality of copiers	5.3% (2)	39.5% (15)	26.3% (10)	18.4% (7)	10.5% (4)	38
Number of microform/microfilm readers	0.0% (0)	34.2% (13)	18.4% (7)	18.4% (7)	28.9% (11)	38
Quality of microform/microfilm readers	0.0% (0)	32.4% (12)	18.9% (7)	24.3% (9)	24.3% (9)	37
Overall assessment of equipment	0.0% (0)	25.0% (9)	30.6% (11)	38.9% (14)	5.6% (2)	36

12. Overall, do you feel it is easy to locate materials in the Blazer Library?
	answered question		37
	skipped question		2
		Response Percent	Response Count
Yes		70.3%	26
No		29.7%	11

13. What changes would you like to see in KSU’s Blazer Library?
	answered question	28
	skipped question	11
		Response Count
[ShowReplies]		28

14. Please provide suggestions to improve the Library’s overall service
	answered question	23
	skipped question	16
		Response Count
[ShowReplies]		23

15. Any other comments or suggestions:
	answered question	11
	skipped question	28
		Response Count
[ShowReplies]		11

Page: Personal Information

1. Full Name:
	answered question	23
	skipped question	16
		Response Count
[ShowReplies]		23

2. Local phone number:
	answered question	22
	skipped question	17
		Response Count
[ShowReplies]		22

3. Email Address:
	answered question	23
	skipped question	16
		Response Count
[ShowReplies]		23